How do I submit an insurance audit?
Insurance Audit Support Process
If you're undergoing an insurance audit, we're here to support you every step of the way. Our team will coordinate with all relevant vendors you purchased from during the audit period to ensure they receive the request and respond with the required documentation.
Follow these steps to begin the process:
Step 1: Gather Your Audit Details
Make sure your audit notice clearly includes the date range being reviewed and the auditor's name and contact information. This information must be stated in the actual document.
Step 2: Submit the Audit Notice
Email the complete audit documentation to customerservice@plentyrx.com.
Once received, we will notify all applicable vendors and initiate the documentation process.
Step 3: Confirm Vendor Responses
Suppliers are typically very reliable when it comes to submitting the requested information to insurance companies. However, since this part of the process is outside of our direct control, we strongly encourage customers to periodically follow up with their auditor to confirm that all required documentation has been received.